Buca di Beppo - Pineville

Reviews about Buca di Beppo - Pineville

• 1 / 5

  By David Williams
  Do not eat at this place because the food is just okay and the service is horrible. I planned a Thanks Giving dinner here for my Mom and I. She is in town from Boston and I wanted her to have a no worries dinner with no clean up. I made reservations for 6:45 pm a week in advance. I called the day before and confirmed my reservations and asked should I order my food in advance and the lady told me that would not be necessary. I said thanks and looked forward to a nice turkey feast for two with Mom. We went shopping at the mall and worked up a good appetite for our feast. When I arrived we were seated and the first thing the waitress said was they were out of turkey and pumpkin pie. I said excuse me, I have reservations and I was told yesterday I did not need to order in advance. She said she was sorry but all day people were ordering turkey and they did not plan for so many people to order turkey. I said really on Thanks Giving you did not think people who made reservations would order turkey! Really! Now I am starting to get frustrated because of the weak excuse for ruining my 2016 Thanks Giving dinner. Long story short, one of the mangers came out and said they had turkey but no pie and the waitress misunderstood what he told her. I say "BS" they tried to screw me and when I was upset they did not want a scene and coughed up my turkey. As I left 90 minutes later I showed my Mom the kitchen and guess what there was a big platter of turkey on the counter. Please steer clear of this horrible customer service and shady business. By the way, there was no compensation for the confusion. Need I say more??
  March 07, 2017
• 5 / 5

  By Suzie Shychuk
  Food is exquisite. Waiters pleasant. A little pricey but definitely a special treat.
  October 15, 2016
• 5 / 5

  By Kristopher Porter
  This food is amazing. Also you get a private tour of the kitchen. The beverages are good.
  October 10, 2016